Frequently Asked Questions

 

Q. How is my final transaction charged?

A. Your final payments are in Australian Dollars (AUD) and all shown conversion rates are estimates only.

 

Q. Is your site secure?

A. Yes absolutely. We use Rapid-SSL security certificates to encrypt all credit card and transaction data.

 

Q. How do I access my Downloads?

A. Please follow these 3 steps below to access your downloads.

 

Step 1 - Login to your account (please see image below)

Please choose MY ACCOUNT from the menu at the top right of the screen under the words Blessings and Welcome.

Enter the email address and password you registered with when you purchase your product and click LOGIN.

If you have forgotten your password you can choose the Forgot Your Password option.

Downloading Step 1

 

 

Step 2 - Go to your list of Downloads (please see image below)

You want to download your products so choose MY DOWNLOADABLE PRODUCTS from the MY ACCOUNT menu at the left of the screen.

Downloading Step 2

 

 

Step 3 - Downloading your Files (please see image below)

All of your individual downloadable files will be shown on the right hand side of the screen. You click on each GREEN file name link to download each file. We suggest that you download one file at a time. If you have any questions please email store@thedivineuniversity.com

Downloading Step 3

 

 

Select Your Currency

Final payments are in AUS Dollars and all conversion rates are estimates.

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